Questions?

We’ve got the answers.

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Who can benefit most from the Advanced Entry system?

Our fully integrated platform is ideal for healthcare, corporate, and educational institutions. From nursing homes to rehab centers to schools and security companies nationwide – 3,000+ establishments already rely on our platform to manage their facilities.

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Can we customize categories on our interface?

Yes! You can tailor many of the settings and categories to fit your team’s needs. Though, there are some limits in place to ensure usability. When in doubt, reach out to our service team with any questions.

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Can Advanced Entry integrate with our current record systems?

Yes. While Advanced Entry is comprehensive on its own, many clients have successfully integrated it with their existing systems — including EMR, PCC, door access control, time tracking, and payroll software. Our open API supports custom integrations, keeping your visitor data and workflows connected across platforms. Contact our support team to ensure a smooth, friction-free transition.

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How does Advanced Entry make our building security even stronger?

Our facial recognition tool is designed to keep information safe, with all data securely stored and encrypted. The real-time visitor management technology provides around-the-clock alerts so you can stay fully informed on people coming in and out.

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Does Advanced Entry work with door access control?

Yes, Advanced Entry gives you fully wired door access control – with wireless control available soon. This feature includes breach alerts, lockdown initiation, and evacuation report generation. It literally opens doors (and closes them too) for your team – making building traffic smoother and safer.

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How does Advanced Entry support my front desk staff?

Advanced Entry lightens your staff’s load by making tasks like data collection and visitor check-in more efficient. With these things off their plate, your front desk staff can put their focus where their value is: the people that need them.

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Can our visitors leave feedback?

Yes. Advanced Entry makes collecting visitor feedback simple and automated. After check-out, visitors can complete exit surveys, and the system can trigger automated Google review requests. This helps you address concerns immediately and boost your facility’s reputation.

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Will our guests know how to use the Advanced Entry system?

Our platform is designed to be intuitive and accessible for everyone – including multiple language options for optimal visitor comfort.

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Why should I consider an Advanced Entry biometric kiosk?

Our biometric kiosks streamline visitor management with touchless check-in, automated badges, temperature scanning, and door integration. These features enhance safety, reduce manual work, and provide a fast, frictionless experience for visitors and staff alike.

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Do we have full ownership of our kiosk and all of its data?

Absolutely. Once your account is fully settled and all payments have been received, your kiosk belongs to you. The data the kiosk collects is yours from the start, stored within our secure system.

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Can we lease our kiosk?

While purchasing your kiosk is the ultimate in ensuring lasting value, we are more than happy to explore leasing options with you. Contact our support team to find the right solution for your facility.

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What’s the monthly software fee for an Advanced Entry kiosk?

Our standard package, which includes our full suite of services and one biometric kiosk, is $200 per month. Each additional kiosk is an added $100 each, per month.